Recent COVID Data

Information on Pfizer-BioNTech Covid 19 vaccine

How We Are Responding to COVID-19

Since the outbreak of COVID-19, Queens Nassau Rehabilitation & Nursing Center has employed a number of measures recommended by the NYS Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC) to best protect the health and safety of our staff and residents:

  • Visitation ongoing – Call Social Services to notify Facility which day you will be visiting.

  •  Vaccination Clinic – held at Queens Nassau every 14 days for any Residents & Staff that would like to get vaccinated. Please call Social Service or Nursing Supervisor to let us know ASAP. The next one scheduled is July 11, 2022. Fact sheets and all information on benefits & possible side effects are available. Please request them.

  • Call Social Services for end-of-life, medically necessary, or Compassionate Care visitation.

Visitation Guidance:

  • Gov. Kathy Hochul announced Friday January 7, 2022 that Nursing Home visitors must now wear surgical paper masks and show proof of a negative test within the past 24 hours, to keep the residents safe.

  • Visitors should call Social Services to inform them which day they will be visiting. Otherwise Facility cant ensure that their loved ones will be able to be brought to the visitation area.
  • Visitors agree that they will report any positive COVID-19 test or symptoms that occur 48 hours after visit.
  • Wash your hands thoroughly with soap and water for at least 20 seconds or use alcohol Based Hand Sanitizer that contains at least 60% alcohol.
  • Hand sanitizer will be used before and after the visit and as needed.
  • Avoid close contact with people who are sick and stay home if you are sick.
  • Visitors must wear a facemask or face covering and will be provided a mask if they do not have one.
  • Avoid touching your eyes, nose, and mouth.
  • Remember to maintain social distancing precautions of at least 6 feet.
  • Visitors must sign in and will be screened for signs and symptoms of COVID-19 prior to visit.
  • Visitors are not permitted to walk throughout the facility and must stay in the designated visiting areas.
  • There will be no more than 2 visitors per resident.
  • Visitors 16 & under must be accompanied by an adult 18 & over.
  • Visitors are strongly advised to bring a Negative COVID test within 72 hours of visit and/or be vaccinated.
  • If any visitor fails to adhere to the protocol, he/she/they will be prohibited from visiting for the duration of the COVID-19 state-declared public health emergency.
  • If you have questions, please contact- Social Services -718-471-7400 Ext.116.


It is the of this facility to promote and support visitation for residents, families and resident representatives while ensuring safety and adherence to infection prevention strategies to minimize any potential spread of infection. This will be done in accordance with all State and Federal guidance for the prevention of COVID-19.


To enhance resident quality of life by implementing visitation and activities to combat psychological impacts of isolation from family and representatives,   NYSDOH CRITERIA (Revised 11/16/2021)
Nursing Homes may conduct visitation and activities under the following revised NYSDOH guidelines, which aligns with CMS and CDC guidance.

  1. The facility has protocols to separate residents into cohorts of positive, negative, and unknown as well as separate staff teams to deal with COVID-positive residents and non-positive residents.
  2. The facility has completed the NY Forward Safety Plan and submitted a copy of the complete plan to
    1. The facility must retain a copy of the plan at the facility where it is accessible and immediately available upon request of the Department or local health department.
  3. Adherence to written screening protocols for all staff during each shift, each resident daily, and all persons entering the facility or grounds of the facility, including visitors. Visitors are encouraged to be vaccinated. If unvaccinated, visitors will be strongly encouraged to be tested within 2-3 days of visiting especially, if county transmission rates are substantial or high.
  4. The facility will conduct screening of all who enter the facility for signs and symptoms of COVID-19, including temperature checks, questions about and observation for signs or symptoms.
  • The facility will deny entry for those with signs/symptoms or close contact with someone with COVID-19 infection in the past 14 days, regardless of vaccination status.
  1. Documentation of screening will be maintained in an electronic format or other format and available upon request of the NYSDOH.
  2. Resident monitoring will include daily symptom checks, vital signs, and pulse oximetry.
  3. A copy of the facility’s formal visitation plan is posted to the facility’s public website and may be broadcasted via email or social media to provide visitors with clear guidelines for visiting and to announce if and when visitation is paused due to regulatory reasons associated with COVID-19 infection.


  1. The facility will expand visitation and/or activities while following Federal and NYSDOH guidance.
  2. Facility visitation can be conducted through a variety of means:
    • In resident rooms – only if necessary – and if possible only for vaccinated residents & vaccinated visitors.
    • Dedicated visitation spaces – lobby, main dining room, 1st floor lounge if possible for unvaccinated residents & unvaccinated visitors.
    • Outdoors, weather permitting, (preferred when the resident and/or visitor(s) are not fully vaccinated).
  3. Visitation may occur at all times, even during outbreak investigations.
    • However, visitors are cautioned to refrain from visiting until outbreak has been contained
    • Facility will continue to notify residents, families, and/or healthcare representatives of any Covid-positive cases
  4. In order to limit movement in the facility during visitation, the following guidelines will be followed:
  • Visitor(s) will go directly to the resident’s room or designated area.
  • If a resident shares a room, the facility will attempt to facilitate in-room visitation while adhering to the core principles of infection prevention as related to Covid-19.
  1. The facility will post signage regarding facemask utilization and hand hygiene and will utilize floor markings to indicate physical distancing as applicable.
  2. The facility will allow the number of visitors based on the ability to adhere to IC principles, including the ability to maintain 6 feet physical distancing between residents and visitors, as applicable.

At this time the facility policy is 2 visitors maximum per resident.

  • The facility will make accommodations for large groups upon request
  1. Visitors and residents (as tolerated) are required to wear a face mask at all times, regardless of vaccination status, when the county’s transmission rate is substantial to high.
  2. In instances where there is an unvaccinated or moderately to severely immunocompromised roommate who does not wish to leave the room during the visit, all parties (residents and visitors) will be required to wear a face covering (residents = as tolerated)
  3. A log will be kept for all visitors that includes:
    • First and last name of the visitor;
    • Physical (street) address of the visitor;
    • Daytime and evening telephone number;
    • Date and time of visit;
    • Email address, if available;
  4. Visitors who are younger than 16 years old should be accompanied by an adult 18 years of age or older.
  5. If a resident is fully vaccinated, they may choose to have close contact (including touch) with an unvaccinated visitor while both are wearing a well-fitting face mask and performing hand hygiene before and after.
  6. If both the resident and their visitor(s) are fully, vaccinated and the resident and visitor(s) are alone in the resident’s room or designated visitation area, the resident and visitor(s) may choose to have close contact (including touch) without a mask or face covering when the county’s transmission rate is low to moderate.
  7. Current COVID-19 positive residents and residents on a quarantine stay will be permitted to receive visitors
    • Visitors will be provided with the following education:
      • Visiting is not recommended as it may increase the risk of visitor getting Covid-19
      • Visits will be limited to the resident’s room
      • A face covering to cover the nose and mouth must be worn at all times
      • Facility may require visitor to wear additional personal protective equipment to include gown, eye protection, and gloves
      • Visitor must perform hand hygiene before leaving resident’s room
  1. The facility will provide and post a fact sheet outlining visitor expectations including appropriate hand hygiene and face coverings. The fact sheet will be provided upon initial screening to all visitors.
  2. If any visitor fails to adhere to the visitation protocols, he/she/they will be asked to leave and may not be permitted to visit in the future.


Compassionate Care Visits are permitted when visitation may not otherwise be permitted (in accordance with NYSDOH current visitation guidance), with the requirement of a visitor presenting a negative COVID-19 test prior to commencement of such visit under the following circumstances:

  • Newly admitted residents with difficulty adjusting to the facility environment and lack of in-person family support.
  • Residents recently grieving the loss of a friend or loved one.
  • Residents who previously received in-person support and/or cueing from family for eating and drinking and are now experiencing dehydration and/or weight loss.
  • Residents who are exhibiting signs and symptoms of emotional stress (i.e. seldom speaking or crying more frequently when the resident had rarely cried in the past, refusing to participate in an activity/activities, staying in bed longer than usual, exhibiting behavior considered abnormal for the resident).
  • Residents who receive religious or spiritual support from clergy or another layperson.

The situations above are not intended to be an exhaustive list. Additional companionate care situations may be considered by the facility on a resident-specific basis. Testing to be encouraged/facilitated wherever possible.


For any resident assessed to potentially be at the end-of-life, family/resident representative will be contacted by SW/Designee to allow visitation. Testing is not required for end-of-life visits — the facility will offer POC testing. Family will be screened, provided with PPE and escorted to resident’s room.


  • NYC Health COVID-19 data for June 21 – June 27, ’22— shows Far Rockaway area at 14.60% positive rate.
  • ALL visitors are strongly advised to show a negative test and/or be vaccinated.
  • Visitors may be asked for ID as needed.
  • Staff Wearing a face mask: Healthcare personnel & facility staff shall wear a face mask and gloves while within six feet of residents & one another.
  • Limitation of non-emergency offsite appointments: non-medically necessary offsite appointments are canceled to prevent potential for exposure.
  • Staff Health check/screening: All individuals are screened upon entrance to the facility by answering designated questions and a physical temperature check. Any adverse response, fever, or cold symptoms will be addressed accordingly and the individual will not be permitted to remain in the building.
  • Staff Testing: Effective June 25, 2021 Governor Cuomo requires 1/month staff testing only for unvaccinated staff.
  • Communal dining & Hairdresser services: Communal dining and Hairdresser are now resuming for a limited number of residents.

Executive Order 202.18 — Notification & Communication to Residents! Families
Queens Nassau Rehab & Nursing Center is committed to providing Residents & their next of kin with novel coronavirus (COVID-19) informational updates posted on our website, nursing units, personal updates via telephone, and a designated call-in Covid-19 extension
Executive Order 202.18 issued by Governor Andrew M. Cuomo on April 19, 2020, states that all nursing homes licensed by the New York State Commissioner of Health shall notify Residents and next of kin if any resident or staff tests positive for COVID-19 or if any resident or staff suffers a COVID-19 related death, within 24 hours of such positive test result or death.
In accordance with Executive Order 202.18, Queens Nassau will post this information as needed on our website, & on the nursing units. The information will include the number of new COVID-19 positive tests and COVID-19 related expirations’ for the past 24-hour period. We have also established a dedicated extension on our phone system as an additional avenue of communication. Anyone can dial 718-471-7400 ext. 311 to reach our designated COVID -19 Family extension where you can listen to COVID 19 updates. You can also leave messages related to COVID-19 and a staff member will call you back as soon as possible. Queens Nassau Rehab & Nursing Center will continue to be available to family members to respond to any questions you may have. Do not hesitate to contact your Social Worker for assistance and/or in scheduling Audio or Video calls with loved ones.

Date: July 5, 2022
Number of new COVID-19 positive cases 1 staff & 0 Residents
Number of new COVID-19 related expirations 0